Introduction of an ERP solution for logistics, procurement and sales
CASE STUDY
Specialist wholesaler for the municipal supply and disposal industry with 11 locations throughout Germany
Industry: Technical wholesale trade for water, gas and waste products.
Objective: Introduction of the Iptor multiflex ERP system including a variety of additional modules for all company areas and divisions
Keywords: ERP for wholesale, warehouse management
Our software:
- MX ERP, MX Mobile, MX DMS, MX CRM.
Advantages:
- Replacement of the previous system that can no longer be updated
- Standardization of processes with the partner company
- optimization of business processes
Initial situation: Warehouse management required manual data entry.
As a technical wholesaler, Tröger & Entenmann offers a wide range of products in the areas of water, gas and wastewater. The group of companies covers everything related to supply and disposal as well as drinking water systems. With eleven branches, the entire southern and eastern German economic area is covered. Until now, depending on the progress of digitalization and the size of the respective warehouse, the warehouses were managed by printing out documents in the warehouse, checking off the document items and then entering them into an ERP system. However, the existing ERP system could no longer be provided with updates due to various customer-specific changes and therefore needed to be replaced.
The introduction of Iptor Multiflex ERP
As the processes in the partner company EBERO AG are similar, the existing database served as the starting point for processes, procedures and basic settings. In close coordination with the project team of the T&E Group, deviating requirements were to be developed and then reprogrammed in the software. In a large number of workshops in Heidelberg and Aschaffenburg the functioning and the possible uses of the software at Ebero AG was first presented to a selected field of participants from the T&E Group. Based on this, the different possible applications and requirements of the T&E Group were then developed and adapted.
Iptor multiflex not only acted as a software manufacturer, but also supported the T&E Group as an experienced consultant. Iptor multiflex always examined the customer's requests for changes against the background of the programming and maintenance effort, discussed the results together and worked out a solution that was optimal for both sides.
Working with real-time data is now possible.
The T&E Group can now access a uniform ERP system that delivers data in real time. Thanks to digitization and automation, processes are now uniformly mapped in the system across the group and are also implemented more consistently. As a result, sources of error have been reduced. Through the collaboration with EBERO AG, cost synergies can be increased and data quality improved.
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About Us
Iptor multiflex is a business application developed by Iptor Austria GmbH , formerly known as POLLEX-LC Software GmbH. Since 1982, we have been a trusted provider and manufacturer of ERP software solutions tailored to small and medium-sized trading companies, with or without manufacturing operations. As the leading experts in this field, our focus on customer orientation and flexible solutions have earned us a well-respected reputation. Our commitment to putting the customer first is proven daily, with our motto "The customer is the most important person in the company" being the driving force behind our customer contact. It’s no surprise that our high level of customer satisfaction has been consistently demonstrated in ERP satisfaction studies, and we’re proud to say that our loyal customers have placed their trust in us for many years.