Our customer satisfaction is our top priority, and that goes beyond the quality of our software. We understand how important it is to provide exceptional service alongside our world-class software, which is why we offer a comprehensive range of support and training options:
✓ Telephone support
✓ Online support via ticket system
✓ Remote maintenance directly on your PC
✓ Consulting and training tailored to your team
We accompany you every step of the way
You can rely on our extensive process knowledge in your industry. With years of product expertise and technical understanding, we implement jointly developed processes in your company. Our services include:
Together we can overcome challenges. Our well-trained support team is your first point of contact for questions about our products via:
➔ Online support via ticket system
➔ Telephone support
➔ Remote maintenance directly on your PC via TeamViewer
Increase the benefits of your ERP system through targeted training! Iptor multiflex is designed to be user-friendly and intuitive. Tailor-made training offers the opportunity to improve operational efficiency and implement newly developed functions. All courses are adapted to your wishes in terms of content and duration.
We offer dedicated advice to meet the growing demands in your company. In our consultations, we analyze your requirements together and develop proposed solutions. Contact us now and benefit from our teams' many years of experience in various industries!
VISIT OUR KNOWLEDGE CENTER
In addition to our services, we offer you free access to documents on the configuration and operation of Iptor multiflex . Our knowledge center is just a click away. To find the help you need, you can search for specific keywords, navigate through the different sections of our documents or open the help page directly from our software by pressing the [F1] key. If you have any questions, we are always happy to help.
"It would certainly not have been possible to implement it more easily, more quickly and with this level of quality with any other company. It is fun to work with people at this level."
— Raimund Rußwurm, Managing Director of Molto Luce
Contact us
If you are looking for a flexible solution for trade, service, and production, this is the right place. Get in touch with us, we will gladly conduct an individual demo online or at your premises!