Digitalization of tires & rims warehouse management
Case Study
Reliable partner for tires, rims and accessories for over 30 years - with approx. 150 employees and 6 locations in Tyrol and Salzburg.
Industry: Rims and tire trade
Goal: Digitization of work routines
Keywords Reifenhandel ERP, Terminkalender Reifenhändler, Webshop Reifen
Our software:
- mx.ERP, mx.Mobile, mx.DMS and mx.Webshop
Advantages:
- Easing the workload of employees
- Creating new resources
- Reducing the error rate
- Coping with increased order quantities
Initially, the tire dealer was working with an outdated ERP system
The warehouses have been managed using the ERP system from software provider Iptor multiflex (then POLLEX-LC GmbH) since 2010. Until then, Reifen Team West had a functioning but outdated ERP system. During the 15 years of cooperation between the two companies, work routines have been and continue to be digitalized. For example, online appointment booking was introduced, interfaces to the web portals were programmed and, most recently, digital warehouse management with scanners was implemented.
All of these innovations had a common goal: to reduce the workload on employees. The resources gained as a result should then be able to be used for new tasks.
The introduction of scanners in the warehouse area
When the scanners were introduced in the warehouse area, digitization was essential due to the increased quantities and variety of products. The analog processing of warehouse logistics had reached its limits. In numerous online meetings, the existing program functions were compared with the desired functionalities and workflows were defined on this basis. In order to actually make work easier for the employees in question, the whole team was involved in the process at all times.
Finally, the desired functionalities were programmed. After a very intensive preparation period, it was possible to go live in just one day. Of course, the Reifen Team West employees were also accompanied and supported by the Iptor Austria team on the following days.
Success factors and benefits for the tire dealer
Very good planning and preparation in advance led to an almost smooth project flow. The in-house IT department was also able to contribute to solving any problems that arose with certain workarounds. Last but not least, the good communication between the teams of the two companies must be mentioned for the successful completion of the project.
Although at first there were internal objections to the many changes in the operational processes, after a certain familiarization phase everyone involved - the company, the employees and also the customers - has benefited from faster and more efficient handling of the warehouse processes and a considerable reduction in the error rate.
More information
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About us
Iptor multiflex is a business application developed by Iptor Austria GmbH, formerly known as POLLEX-LC Software GmbH. Since 1982, we have been a trusted provider and manufacturer of ERP software solutions tailored to small and medium-sized trading companies, with or without manufacturing operations. As the leading experts in this field, our focus on customer orientation and flexible solutions have earned us a well-respected reputation. Our commitment to putting the customer first is proven daily, with our motto "The customer is the most important person in the company" being the driving force behind our customer contact. It’s no surprise that our high level of customer satisfaction has been consistently demonstrated in ERP satisfaction studies, and we’re proud to say that our loyal customers have placed their trust in us for many years.
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